Chief Operating Officer, MRA
One Million Touches and Counting
At Midstate Radiology Associates, we are constantly evolving and challenging ourselves to create a better patient experience for you. A few years ago, we launched our best-in-class Patient Access Center in Wallingford. One centralized phone number 203.694.8405 unlocks the entire organization: All patient services at every location across the state!
Our Friendly Agents Can Help You With:
- Scheduling Appointments
- Follow-ups
- Insurance Verification
- Paying Your Bill
- Patient Preparations
- Test Results
Award-Winning Patient Access Center
Midstate Radiology Associates has been certified by BenchmarkPortal as a Center of Excellence, one of the most prestigious awards in the customer service and support industry. BenchmarkPortal awards this designation to customer service contact centers that rank in the top 10 percent of those surveyed, based on best-practice metrics drawn from the world’s largest database of objective and quantitative data.
Chief Operating Officer, MRA
